8 in 10 Older Americans Believe They Are Prepared to Age Well, But Need Help Understanding Their Benefits and Navigating the Health Care System - Seite 3

“Each year, local Area Agencies on Aging serve and support millions of people across the country who are having difficulty understanding and navigating the health care system and their benefits,” says Sandy Markwood, n4a CEO. “As the go-to organization for answers on aging at the local level, n4a’s members know how important it is to engage in dialogue with older adults and understand the barriers they confront in receiving the health care information that they need and deserve. This is why, in partnership with Anthem, we commissioned this survey and we look forward to working together to address these obstacles.”

Anthem’s affiliated health plans are continually expanding their Medicare plan offerings and services to support older adults as well as help their caregivers. These Medicare health plans offer resources that may include services such as access to associates who help individuals understand their Medicare options and case managers who assist with care coordination and other similar services.

n4a members across the country are providing answers on aging through a range of resources including Information and Referral lines and Medicare education and counseling programs, to name just a few. Area Agencies on Aging already help older adults and caregivers navigate local resources for healthy aging and are increasingly providing care coordination and other services for health care payers and providers. Most importantly, Area Agencies on Aging are trusted resources for impartial information about one’s options, whether that’s for in-home supportive services or which Medicare plan is right for you.

To learn more about Anthem and n4a and access resources available from Anthem and n4a, please visit www.antheminc.com and www.n4a.org, respectively.

About the Survey

The survey of older Americans was conducted online within the United States by The Harris Poll on behalf of Anthem from November 8-18, 2018 among 1,038 U.S. adults ages 60+. The complementary survey of caregivers was conducted online from December 18-20, 2018 among 2,018 U.S. adults ages 18+, of whom, 770 have a care recipient (someone for whom they provide support or counsel related to health care decisions who is currently eligible for Medicare, i.e., aged 65+, or under 65 and also receiving Social Security Disability Insurance).