FedEx Announces Expansion of FedEx Freight Direct - Seite 2

The expanded service draws on decades of FedEx experience to ensure reliability for customers. The FedEx Freight Direct delivery equipment, including trucks, were designed with significant input from FedEx Freight drivers specifically to operate in limited-access areas like residential neighborhoods. Team members who conduct these deliveries have undergone extensive training to provide exceptional customer service at these destinations.

Enhancing Consumer Choice and Convenience
The FedEx Freight Direct service and technology were designed using customer feedback and offers consumers more convenience and reliability with three service levels to meet speed and budget needs:

• Standard: Currently available to over 80% of the contiguous U.S. population through 173 service centers using the FedEx Freight Priority LTL network, Standard offers delivery into the first room of convenience in a residence or business. This includes a two-hour delivery window and the ability for customers to select delivery times and receive proactive notifications.
• Premium: Includes the same features as Standard along with delivery to room of choice and optional packaging removal. Premium deliveries will be conducted by two FedEx Freight team members to ensure safety and quality service.
• Basic: To the door service, currently offered as Residential delivery.

With to-the-door Basic coverage available to 100% of the contiguous U.S. population and Standard and Premium service coverage continuing to expand, FedEx Freight Direct will meet customer demands for delivery of heavy/bulky goods.

About FedEx Freight
Since 2001, connecting customers with opportunity has motivated the people of FedEx Freight, a subsidiary of FedEx Corp. (NYSE: FDX) and a leading provider of LTL freight services. We revolutionized the LTL industry with the priority and economy model, and we offer our customers both fast-transit delivery of time-sensitive freight (FedEx Freight Priority has the fastest published transit times of any nationwide LTL service) or cost-effective delivery when they can trade time for savings. Through more than 370 service centers and 25,000 motorized vehicles, FedEx Freight moves more than 115,000 LTL shipments each day throughout the U.S., Canada and Mexico. With a steadfast focus on Safety Above All, our 45,000 team members are driven to innovate for our customers and give back to the communities where we live and work. To learn more, please visit about.fedex.com.