Ping An Ranks 25th in the Fortune Global 500 List, 1st among mixed-ownership Chinese enterprises - Seite 2

Ping An maintained stable business growth with its integrated finance strategy. With the development of integrated finance business model of "one customer, multiple products, and one-stop services" and "finance+ ecosystem," Ping An's retail operating profit increased 5.7% year on year to RMB129,996 million in 2021, accounting for 87.9% of its operating profit attributable to shareholders of the parent company. As Ping An advanced its integrated financial business strategy, cross-selling continued to deepen. Nearly 33.01 million customer migrations occurred between the Group's core financial companies in 2021. 89.26 million or 39.3% of retail customers held multiple contracts with different subsidiaries as of December 31, 2021. Contracts per customer grew 1.8% from the beginning of 2021 to 2.81.

Ping An accelerated transformation to promote high quality development. The Life & Health insurance business advanced reform and transformation to pursue high-quality development. In 2021, Life & Health achieved a 32.3% operating ROE with operating profit rising 3.6% year on year to RMB97,075 million. Ping An Life advanced high-quality transformation of the agent team and improved team structure by building a team of "high-competence, high-performing, and high-quality" agents. The agent channel's NBV per agent amounted to RMB39,031 and FYP per agent grew more than 22% year on year in 2021. Ping An P&C further optimized its customer mix and enhanced risk screening with its overall combined ratio improved by 1.1 pps year on year to 98.0% in 2021. Underwriting profit grew 145.7% year on year to RMB 5,136 million. Ping An Bank furthered its strategic transformation and maintained stable business growth. Revenue grew 10.3% year on year to RMB169,383 million in 2021. Net profit rose 25.6% year on year to RMB36,336million. Ping An Bank kept asset quality stable and strengthened risk provisions.

Ping An upgraded healthcare ecosystem strategy to cultivate new growth poles. Ping An upgraded the healthcare ecosystem strategy to build "a Chinese version of UnitedHealth." The Group built a closed loop of supply, demand and payment by developing an innovative managed care model centering on "HMO + family doctor + O2O" to provide customers with worry-free, time-saving, and money-saving healthcare services. Synergies between Ping An's healthcare ecosystem and main financial businesses are emerging. Nearly 63% of Ping An's over 227 million retail customers used services from the healthcare ecosystem. These customers held 3.3 contracts and RMB40,000 in AUM per capita respectively, 1.6 times and 3.0 times those held by customers who did not use these services respectively.