Global Blue Announces the Acquisition of a Majority Stake in Shipup, a Leading Post-purchase Experience Solution - Seite 2

Global Blue Ventures - the entity created by Global Blue to focus on investing in and partnering with innovative companies that offer best-in-class RetailTech - advised on the deal.

Tomas Mostany, SVP Strategy & Chief Product Officer, Global Blue, commented:

“With more than half (56%) of shoppers currently disappointed by the e-commerce post-purchase experience, Shipup’s technology represents a powerful solution to a major challenge for our retail partners. We are pleased to welcome Shipup into the Global Blue network and to offer our clients even more solutions that enable them to capture the growth of the thriving e-commerce market.”

Romain Ogiela, CEO, Shipup, commented:

“Global Blue is one of the world’s leading retail service providers, and through our partnership, we will be able to scale our technology services to many more world's leading brands quickly. We also look forward to joining Global Blue’s RetailTech network, which puts us in a unique position to collaborate with some of the best innovators in the industry.”

ABOUT GLOBAL BLUE

Global Blue pioneered the concept of Tax Free Shopping 40 years ago. Through continuous innovation, we have become the leading strategic technology and payments partner, empowering retailers to improve their performance and shoppers to enhance their experience.

Global Blue offers innovative solutions in three different fields:

• Tax Free Shopping: Helping retailers at over 300,000 points of sale to efficiently manage 35 million Tax Free Shopping transactions a year, thanks to its fully integrated in-house technology platform. Meanwhile, its industry-leading digital Tax Free shopper solutions create a better, more seamless customer experience
• Payments services: Providing a full suite of foreign exchange and Payments technology solutions that allow acquirers, hotels and retailers to offer value-added services and improve the customer experience during 31 million payment transactions a year at 130,000 points of interaction
• Complementary RetailTech: Offering new technology solutions to retailers, including digital receipts and eCommerce returns, that can be easily integrated with their core systems and allow them to optimise and digitalise their processes throughout the omni-channel customer journey, both in-store and online

In addition, our data and advisory services offer a strategic advisory to help retailers identify growth opportunities, while our shopper experience and engagement solutions provide data-driven solutions to increase footfall, convert footfall to revenue and enhance performance.