Third Largest State Prison System Goes Live with Tyler Technologies’ Solution Suite

Tyler Technologies, Inc. (NYSE: TYL) announced today the Florida Department of Corrections (FDC) has successfully gone live with Tyler’s payment and deposit solutions to effectively manage all aspects of money transfer services for correctional facilities across the entire state of Florida.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240514353574/en/

According to the Florida Department of Corrections, working together with Tyler enables the agency to provide advancements in technology that will accelerate and support its mission in ways not previously possible. With Tyler’s suite of solutions, FDC is modernizing many of its paper-based processes, providing expanded disbursement services, enhancing its court-ordered payments solution, and providing additional resources to inmates to help reduce recidivism, all while minimizing most of the fees paid by friends and families who are sending funds to loved ones.

Through this partnership, FDC will be able to streamline the entire inmate trust management life cycle from incoming deposits and payments to fund disbursement. The project will be implemented in multiple phases. The deposit solutions, which are part of the initial phase, are powered by Amazon Web Services (AWS) in a cloud environment and make it easy to accept deposits from approved individuals through a user-friendly omni-channel platform. Approved depositors can send funds to inmates online, via mobile app, through interactive voice response, and at a secure lockbox. Deposited funds are then made available in the inmate’s commissary account. When an inmate is released, he or she can quickly receive that money on a prepaid debit card. These debit cards will help formerly incarcerated individuals gain access to funds from area banks and secure transportation and other necessary items for reentry.

Tyler is also assisting the FDC with streamlining the collection and disbursement of court-ordered payments. Offenders now have access to a modern payment platform, enabling them to easily look up their account, make payments, and view transaction history from one platform. Court-ordered payments can then be disbursed to victims in a variety of channels, including instant transfer, PayPal, or Venmo, with some options funding the individual within a matter of minutes once approved by FDC.