ServiceNow announces an expansion of the strategic relationship with Equinix to streamline operations of digital infrastructure - Seite 2

Through Service Bridge, ServiceNow and Equinix will work to integrate ServiceNow Technology Provider Service Management (TPSM), Order Management (OM) and IT Operations Management (ITOM) solutions with Equinix Customer Portal and Equinix Data Center Services workflows. Users will also have the option to layer Now Assist, ServiceNow’s generative AI capabilities, on top of TPSM and ITOM solutions to summarize incident information for IT service teams, allowing them to propose quicker resolutions and investigate alerts more effectively.

The ServiceNow - Equinix offerings are expected to be available to customers in early 2025.

Use of Forward-Looking Statements

This press release contains “forward-looking statements” about the expectations, beliefs, plans, and intentions relating to ServiceNow’s expanded strategic relationship with Equinix to streamline operations of digital infrastructure. Such statements include statements regarding future product capabilities and offerings and expected benefits to ServiceNow. Forward-looking statements are subject to known and unknown risks and uncertainties and are based on potentially inaccurate assumptions that could cause actual results to differ materially from those expected or implied by the forward-looking statements. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, ServiceNow’s results could differ materially from the results expressed or implied by the forward-looking statements made. ServiceNow undertakes no obligation, and does not intend, to update the forward-looking statements. Factors that may cause actual results to differ materially from those in any forward-looking statements include: (i) delays and unexpected difficulties and expenses in executing the product capabilities and offerings, (ii) changes in the regulatory landscape related to AI and (iii) uncertainty as to whether sales will justify the investments in the product capabilities and offerings. Further information on factors that could affect ServiceNow’s financial and other results is included in the filings ServiceNow makes with the Securities and Exchange Commission from time to time.