V-Commerce - the next Hype - 500 Beiträge pro Seite

[XRAyBan]

V-Commerce - the next Hype?

Zusammenfassung

Nach E-Commerce und M-Commerce scheint sich ein neuer Hype anzukündigen: V(oice)-Commerce. Ähnlich wie für das WWW oder WAP (www.wapforum.com) existiert auch für
V-Commerce ein Forum unter
http://www.v-commerce.com/alliance.html


Das sagt "wired":

What makes television the coolest cool medium, according to McLuhan, is not the visual appeal, but the aural. Well, the Webheads behind VoxML can already hear the cybercash registers ringing. Among the self-interested backers of browsing by voice, Motorola hopes to spur wireless phone calls, Nuance plans to propagate speech-recognition software, and Visa envisions a new kind of impulse buying. Using URLs to supplant 800 numbers - call it v-commerce - could certainly make the Web safe for computerphobes. But turning sites into bit-based call centers requires a flat Web architecture at odds with today`s breed of clickthrough banner advertising. Give us a call when ScratchNSniffXML lets us sample Eternity.


V-Commerce bedeutet die Steuerung von Business-Anwendung per Stimme. Bei 1 Milliarde Usern weltweit in 2006 ein gigantischer Absatzmarkt. Im folgenden einige Infos zu

IBM
Syntellect
Nuance
Autonomy


(von der IBM Home Page)
IBM GIVES E-BUSINESS A VOICE

New products and strategic relationships provide first end-to-end voice solution for market predicted to reach $30 billion by 2006

San Jose, CA -- NEW YORK, June 22, 2000 - IBM (NYSE: IBM) today unveiled seven new voice technology products, including IBM WebSphere Voice
Server with ViaVoice Technology, creating the industry`s first end-to-end platform that will help customers voice-enable e-business for the mobile Internet.


As part of today`s announcement, IBM also unveiled strategic relationships with industry leaders Siebel (NASDAQ:SEBL), General Magic (NASDAQ:
GMGC) and Luminant (NASDAQ:LUMT). Together with these companies, IBM will provide the infrastructure for the voice technology market, estimated to
reach $30 billion in the US by 2006*.

"With this announcement, IBM offers a compelling software platform for voice enabling e-business using leading edge call center and Web technology,"
said W. S. (Ozzie) Osborne, general manager, IBM Voice Systems. "IBM`s complete portfolio, from our ViaVoice dictation and embedded products, to
our industry leading WebSphere middleware products such as WebSphere Voice Server, CallPath, DirectTalk, and MessageCenter, enables customers
to offer voice access to information anywhere at any time."

This comprehensive voice platform includes new, open standards-based, scalable products for the mobile device, Web application server, call center and
Linux marketplaces. These products enable solutions that combine the ease-of-use of natural speech with the convenience of the mobile Internet at the low
transaction costs associated with the Web.

Mehr dazu findet sich unter

http://www-4.ibm.com/software/speech/news/pr-voice.html


Andere Unternehmen sind:

Nuance

Hierzu gibt es nicht viele neues zu sagen, Fakten allgemein bekannt, siehe unter "nuance" in diesem Board.


Syntellect

(www.syntellect.com)

About Syntellect, Inc.
Founded in 1984, Syntellect Inc. (Nasdaq: SYNL)
(http://www.syntellect.com) is a leading global provider of comprehensive
software and hosted service solutions for enterprise customer contact centers.
Products and services include Vista open standards-based Interactive Voice
Response (IVR), Interactive Web Response (IWR), Advanced Speech Recognition
(ASR) and Computer Telephony Integration (CTI), as well as Syntellect
Interactive Services -- a leader in the hosted services industry providing a
full range of high volume automated services including: Internet hosting,
e-Commerce processing and IVR automation. The company is headquartered in
Phoenix, Arizona.

Hier finden sich noch einige News:

http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=105&STORY=…

Hier ein Chart:

http://www.siliconinvestor.com/research/chart.gsp?s=SYNL

und das Unternehmensprofil:

http://www.siliconinvestor.com/research/profile.gsp?s=SYNL


Etwas unter der Oberfläche arbeiten die Systeme von Autonomy. Das sagte "wired" im Februar zu Autonomy:

The world`s smartest search engine took 250 years to build. Autonomy is here. By Steve Silberman The past is never far away at the University of Cambridge. It can be as close as your morning toast, smeared with jam made or the Fellows at Christ`s College each year from the fruit of a mulberry tree said to have been planted by John Milton. Of course that`s just a legend. The tree dates from decades before the author of Paradise Lost could have planted it, says Cambridge engineering professor Peter Rayner, holding forth in the garden behind a handsome edifice called the Masters` Lodge. I ask Rayner about the wing where we`ll be having lunch, and I`m surprised when he advises me that it`s new. "Oh, yes," he explains. "Darwin built it - large amily, you know." I`ve come to this medieval college town to learn more about the birthplace of another trace of the past that`s bearing fruit in the present. A startup called Autonomy - one of the rising stars of UK high tech - is turning the obscure mathematical musings of 18th-century Presbyterian minister Thomas Bayes into a powerful new breed of software. Autonomy`s founder, Michael Lynch, likes to say that he`s aiming for Autonomy to become "the Oracle of unstructured data." His company is thriving at the intersection of two Net-driven trends: the push toward personalizing services and the explosion of information in text form. Autonomy is one of a number of companies specializing in knowledge management, an industry growing as ast as the Internet itself. Larry Hawes, an analyst or the consulting firm the Delphi Group, says that in 1996, the combined software-license revenue for programs specializing in information-management tasks like text search and retrieval was $48 million. By the end of this year, Hawes estimates, the igure will be $604 million. The Web - which essentially pasted a text interface on the front end of the burgeoning global network - has proven fortuitous for language-centered companies like Autonomy. Many firms are beginning to realize that the most crucial intellectual property in an office or business isn`t neatly compartmentalized data in spreadsheets or databases, it`s writing - all that messy, untagged, uncategorized verbiage that sprouts up like kudzu wherever people bounce ideas off one another. By offering knowledge-management tools for organizing the daily avalanche of email, Word documents, news, memos, Web pages, PowerPoint presentations, Lotus Notes, and online product descriptions, Autonomy has attracted a client roster that includes many of the world`s largest media organizations and manufacturers, including the Associated Press, News Corp., Procter & Gamble, Lucent Technologies, Merrill Lynch, and the US Department of Defense. The mathematical processes behind Autonomy`s methods are complex, but the promise itself is simple: to enable computers to extract meaning rom text and to use that meaning to better categorize and deliver useful information. While computers have long been able to identify strings of keywords, anyone who`s used a search engine can testify to its limits. What makes Autonomy`s products different is an underlying pattern-recognition algorithm, derived from Bayes` ormulations, which empowers computers to act as if they possessed abilities we think of as subtly and profoundly human: comprehending context, generalizing from words to an idea, even understanding the unspoken by grasping the root concepts beneath the play of syntax. If you`re an engineer at BAE Systems (formerly British Aerospace) and you begin typing a memo about airfoil design, a program built by Autonomy will open a second window on the desktop with links to relevant research in the company archives, as well as items from the morning news you should see. It will also display the names of any of your colleagues who have done work on the subject. Another piece of Autonomy software performs a related function for readers of the BBC World Service`s online version, alerting them - with hyperlinks created on the fly - to news items germane to the stories they`re reading. And the next time you fire off an angry blast to your ISP, you can thank Autonomy if the wording of the automated reply seems unusually pertinent. Though most people in the US have probably never heard of Autonomy or products like ActiveKnowledge and Portal-in-a-Box, that`s sure to change. The company`s stock price has jumped 1,000 percent on the European Easdaq index since an IPO in July 1998. Now that Autonomy has achieved a $1 billion market cap, Michael Lynch thinks the time is right for a dual listing on Nasdaq. Many industry analysts feel that the company has brought its ideas to the table at just the right time. "When Autonomy first came to the United States," says Hadley Reynolds, director of research for the Delphi Group, "the whole text-search market was considered a washed-up, has-been area. Companies that had been in there for the long haul, like Verity, were drying up. Lynch recognized that the Internet was going to create a problem that his technology could make a big dent in solving."

Fazit: V-Commerce könnte wirklich etwas werden, Syntellect und Nuance (übrigens im Juni mit 100% sehr gut gegangen) sind dabei, Autonomy auch.

Später mehr zu dem Thema.

All time high

XRayBan

[moneyfuchs]

hallo XRAyBan,

danke für den Tip, hört sich hoch interessant an. Wie lauten die US-Kürzel von Nuance und Autonomy?

mfg moneyfuchs

[XRAyBan]

Hallo moneyfuchs,

Kürzel sind:
Nuance: nuan
Autonomy: autn


Arbeite übrigens viel mit www.siliconinvestor.com

mfg

XRayBan