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New Datacomm Research Report Predicts More Than 2 Billion Internet Voice Portal Users by 2005
Monday October 2 9:03am
Source: PR Newswire

"The Killer App for IP Telephony: Talking Web Sites

CHESTERFIELD, Mo., Oct. 2 /PRNewswire/ -- More than 2 billion people will use Internet voice portals, voice-enabled Web sites, and Web-based interactive voice response systems by the year 2005. That is one of the conclusions of the new 244-page study, Voice of the Internet: Opportunities for Voice Portals and Voice ASPs, released today by Datacomm Research Company.


"Voice-based services will humanize the Internet, extending Internet access to every telephone and making online shopping easier and more natural," said Paul Pauesick, Datacomm Research`s Director of Research and principal author of the report. "By 2005, more people will surf the Web from phones than PCs," he added.

"This report explains how voice portals and voice application service providers (VASPs) will dramatically reduce costs associated with calls centers and customer premises equipment," said Ira Brodsky, President of Datacomm Research. "Voice-based Internet services will also spawn new competition for local, long-distance, and international telephone services," he added.

Voice of the Internet: Opportunities for Voice Portals and Voice ASPs includes an Executive Summary presenting forecasts for the number of IP telephony and voice portal users through 2005. The Enabling Technologies section analyzes key technology components including IP networking, speech recognition, voice extensible markup language (VXML), and text-to-speech (TTS). The Applications section discusses dozens of new applications such as talking avatars, family portals, call center/Web integration, and voice- powered e-commerce. The Markets and Business Opportunities sections explore strategies for existing and new players. Nearly 80 vendors are profiled including Audiopoint, BeVocal, Cisco Systems, DialPad, Ericsson, HearMe, HeyAnita, Lernout & Hauspie, Lucent Technologies, Natural Microsystems, Net2Phone, Nortel Networks, Nuance Communications, PhoneRun.com, Quack.com, SpeechWorks International, Webley Systems, and many more.

Datacomm Research Company is a leader in tracking, analyzing, and forecasting emerging telecommunication markets. Other Datacomm reports include Global CDMA Business Opportunities, Wireless Web Wonders, Portals to Profit, Bandwidth Bonanza, and Satellites in Cyberspace."


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